# How to create a chatbot

# How do I create a chatbot?

This article explains how to **create a chatbot** in your Flownally workspace. Follow these steps to start your new conversational assistant. This helps you prepare automated workflows for your customers.

### In this article, you will learn how to

- **Create a new chatbot** draft in your account.
- Initiate the configuration of your automated assistant.
- Fix basic initialization issues on the dashboard.

## Before you start

Before creating a chatbot, make sure you have at least one **active messaging channel** connected to your workspace to deploy the flow.

> **Important:** Creating a chatbot only starts a blank draft. The chatbot will not reply to customers until you add response blocks and activate it.

## How to create a chatbot

1. Log in to your Flownally workspace.
2. Go to the **Chatbots** tab.

![](/help-center/01-inbox/01-01-active-chat.png)

3. Click on the **Create chatbot**.
4. Provide a **name** for the new chatbot.
5. Click on the **Create journey** button.

![](/help-center/04-chatbots/01-02-create-chatbot.png)

## What happens after creating a chatbot?

After creating a chatbot, a blank assistant project opens in your workspace. Your team can add message blocks and build automated conversation paths. The chatbot will stay in draft mode until you activate it.

## Troubleshooting

### Create chatbot button does not respond

This is caused by a temporary browser loading delay. You must refresh your browser window and click the button again to fix it.

### Chatbot list fails to load

This happens because of a temporary network connection drop. You need to check your internet connection and reload the page.

## Related articles

- [How to activate a chatbot](/chatbots/activate-chatbot)
- [How to rename a chatbot](/chatbots/rename-chatbot)
- [How to view a version history of a chatbot](/chatbots/view-version-history)