# How to invite a new member

# How do I invite a new member?

This article explains how to **invite a new user** to your workspace. Follow these steps to send an email invitation to your colleagues. This helps you start collaborating with your team.

### In this article, you will learn how to

- **Send an email invitation to a new member**.
- Assign a specific **workspace role** to a new user.
- Resolve issues with pending or missing invitations.

## Before you start

Before inviting a new member, make sure you have:
- **Admin access to your Flownally workspace**.
- The email address of the person you want to invite.

## How to invite a new member

1. Log in to your Flownally workspace.
2. Go to the **Team** tab.
3. Go to the **Members** section.

![](/help-center/08-team/01-01-members-list.png)

4. Click on the **Invite member** button.
5. Provide the **email address** of a new member.
6. Choose a **role** for the new member.
7. Click on **Send invite** button.

![](/help-center/08-team/01-02-inviting-new-member.png)

8. On the next step you can additionally copy an invitation link and send it manually to the new member

![](/help-center/08-team/01-03-invitation-created.png)

## What happens after inviting a new member?

After inviting a new member, an email invitation is sent to the specified address. The user will appear in your members list with a pending status until they accept the invite and create an account.

## Troubleshooting

### Invitation email not received

Sometimes it can be filtered into a spam folder. They need to check their spam or junk folder to find the link.

### Invite link expired

This happens when the invite token times out. In that situation you must and send a new invitation.

### Request failed: 409

This can happen if the email address you're trying to use for the new member has been used in another Flownally workspace. Please contact the owner of that email address for more information or use a different email address for this agent.

## Related articles

- [How to remove a member](/team/remove-member)
- [How to create a team](/team/create-team)
- [How to add a member to a team](/team/add-to-team)