How to view a version history of a chatbot
How do I view a version history of a chatbot?
This article explains how to open and check the version history and restore previous version as draft of a chatbot. This helps your team track changes over time.
In this article, you will learn how to
- View past versions of a specific chatbot.
- Fix common display errors in the history list.
Before you start
Before viewing a version history of a chatbot, make sure you have:
- An existing chatbot in your workspace.
- At least one saved change on your workflow.
How to view a version history of a chatbot
- Log in to your Flownally workspace.
- Go to the Chatbots tab.
- Click on one of the existing chatbots to open the chatbot editor.
- Click on the three dots in the upper right corner.
- Click on the View version history.
- Optionally, you can restore one of the previous versions of the journey as a draft:
- Click Restore as draft.
2. Confirm by clicking on the **Restore** button.
What happens after viewing a version history of a chatbot?
After clicking on View version history in the chatbot, the previous configurations of your workflow will appear in a side panel. You can restore previous version to see how the automation worked in the past.
Troubleshooting
Version list is empty
This happens because the chatbot is completely new and has no saved edits yet. You must make and save a change first to generate a history log.
History list does not load
This is usually caused by a temporary browser cache lag. You need to refresh your browser window to fix the display.